CUSTOMER SERVICE


WELCOME TO THE VINTAGE SNAKE!


VINTAGE

I try to describe every item to the best of my ability and multiple photos are provided with each listing as well as any flaws of note. Remember you are purchasing vintage, therefore these items have been previously worn, used, and loved and will show some signs of wear and/or imperfections.


COLORS & IMAGES

We strive to reproduce colors and textures of our products as accurately as possible. We cannot guarantee that the pictures shown in the web-shop or Instagram accurately reflect reality. Due to the difference in display settings on your computer etc colors may vary. If you would like additional information on a product (including additional pictures) please contact me.


INCORRECT INFORMATION

While we strive to accurately describe our products, we reserve the right to retrospectively correct any incorrect information regarding our products (including price and delivery).


FREQUENTLY ASKED QUESTIONS

Do you offer international shipping?

Yes i do! If you see an item listing that does not have international shipping as an option, just send me a message and I will gladly calculate a shipping cost and add it to the listing for you.

Do you offer local pick up?

Yes! I'm happy to offer free local pick up in Fayette County, Georgia. Please message me to arrange or if you have any questions.

How long will it take to receive my item?

My general processing time is 1-3 business days. Please refer to shipping times within each individual listing.

Smaller items tend to be processed and shipped out quicker than larger items. I try to ship items out as quickly as possible, please contact me if you need an item by a certain date and I will work with you to get it there.

If your order is shipping within the US then you will typically receive your item/s within 3 to 15 business days. International customers will receive their item/s within 7 to 30 business days depending on your location.

These times are estimates and can take longer due to weather and events that are out of my control.


IF YOU HAVE ANY OTHER QUESTIONS, PLEASE FEEL FREE TO CONTACT ME.


THANK YOU FOR LOOKING!

: )